Strickland BrothersTen Minute Oil Change
Project case study
Integrated media strategy
Convenience. Visibility. Trust.

Keep life
moving.

A proposed 12-month media plan to make Strickland Brothers the familiar choice when an oil change moves to the top of the to-do list.

Explore the media plan
Strickland Brothers illustrated garage and brand wordmark
Built for the everyday drive.
$25MProposed media budget
12 monthsCampaign duration
7 channelsOne connected plan
25–44Core audience age
Strickland Brothers drive-through oil change location with open service bays
Real locations. Everyday convenience.Drive in. Stay in your car. Keep moving.
01 / The challenge

A necessary stop.
An overlooked brand.

Drivers need oil changes. They rarely spend much time thinking about them. For Strickland Brothers, the challenge was to build familiarity in a category where habit, convenience and proximity shape the decision.

Strickland Brothers team member beside an open vehicle engine
A familiar face. A dependable service.
01

Break through established habits

Compete with better-known names such as Jiffy Lube and give drivers a familiar alternative.

02

Make convenience visible

Turn fast, no-appointment service into a clear reason to choose a nearby location.

03

Turn awareness into local traffic

Reach drivers along their daily routes, support existing stores and create a foundation for expansion.

02 / The strategic idea

Top of mind.
Just in time.

Build recognition before the need arises. Reinforce it through everyday routines. Make the nearest Strickland Brothers easy to choose when it is time to act.

Be recognised

Build familiarity.

TV and social introduce the brand and make speed, ease and reliability memorable.

Be remembered

Own the commute.

OOH and drive-time radio repeat the message along the routes drivers already travel.

Be chosen

Capture the moment.

Local search and direct mail turn nearby demand into a reason to visit.

03 / The audience

Busy lives. Shared priorities.

Adults aged 25–44 who rely on their cars and want maintenance to feel quick, easy and trustworthy. The plan reaches both the everyday driver and the person who makes sure maintenance gets done.

Primary personaAge 38
Jason Miller persona portrait from the project presentation
Daily driveToyota TacomaWork, errands & daily miles
Toyota Tacoma vehicle shown in the project presentation

Jason Miller

Field operations manager · Approx. $118K household income

Keep the truck running.
Keep the day on track.

Between job sites, commuting and family errands, Jason depends on his vehicle. He wants maintenance handled quickly and correctly, without pressure.

Reach him in motion and in routine.Commuter-route OOH · Drive-time radio · Facebook · YouTube
Secondary personaAge 35
Lauren Davis persona portrait from the project presentation
Daily driveHonda CR-VHousehold trips & commuting
Honda CR-V vehicle shown in the project presentation

Lauren Davis

Senior project manager · Approx. $142K household income

One less decision.
One less thing to organise.

Lauren balances a demanding role with household logistics. A convenient, dependable brand makes maintenance easier to fit into the week.

Build familiarity before she needs it.Local OOH · Facebook · YouTube · Instagram · Familiar TV environments
04 / The media engine

Every channel.
A clear job.

$25,000,000Total proposed investment · USD

Balance broad awareness with repeated local visibility and high-intent discovery. Each channel supports a different moment in the journey to a store visit.

ChannelRole in the planBudget / Share
Paid searchCapture active oil-change demand and local “near me” searches.$6.05M24.2%
TelevisionBuild broad visual awareness through NBC, History, Discovery, TNT, HGTV and Food Network.$5.50M22%
Out of homeUse 30-sheet posters and digital bulletins near stores, commuter routes and competitor locations.$4.70M18.8%
RadioBuild frequency with short reminders during 6–10 AM and 3–7 PM weekday drive times.$3.75M15%
Social mediaUse Facebook, YouTube, Instagram and Snapchat for targeted visibility. Plan target: 100M impressions.$2.50M10%
Direct mailActivate households within 3–5 miles of stores using Every Door Direct Mail and ZIP-code targeting.$1.75M7%
Email marketingSupporting channel allocated in the media budget.$750K3%

Search support also includes city-specific service pages and accurate local listings, reviews and store information. SEO supports discoverability alongside paid search; it is not a paid ad placement.

05 / The rollout

Build. Reinforce. Convert.

A 12-month sequence that establishes recognition, builds frequency and increases the emphasis on local action.

01
Months 1–3

Build awareness

Launch broad-reach messaging with heavy OOH and TV/video support. Introduce the brand across key markets and establish the search foundation.

Priority: Get on the radar.
02
Months 4–8

Reinforce familiarity

Maintain commuter-route OOH, increase drive-time radio, scale social exposure and optimise paid search to capture demand.

Priority: Become the familiar choice.
03
Months 9–12

Activate locally

Introduce direct mail, intensify “near me” search and reinforce local promotions through reminder-based radio and social ads.

Priority: Turn recognition into visits.
06 / Measuring success

Built to move the numbers.

Proposed campaign targets, measured through awareness, local traffic and audience growth. These are planning goals, not reported results.

15–20%

Increase in brand awareness

In active markets, tracked through aided and unaided awareness, exposure frequency and branded search.

8–12%

Year-on-year traffic growth

Tracked through store visits, same-store traffic, Maps direction clicks and coupon redemptions.

25%

Social audience growth

Supported by reporting on reach, impressions, video views, engagement and follower growth.

Additional channel targets

Radio: reach 60%+ of commuters monthly. TV: reach 70%+ of households in active markets. Direct mail: reach 60%+ of households in targeted areas. OOH: track impressions, nearby search lift and store visits within billboard zones.

The strategic takeaway

Be familiar before
the oil light comes on.

The plan connects what drivers see at home, hear on the commute and find when they search. Together, those touchpoints make Strickland Brothers a visible, dependable option when convenience matters most.

Academic team project · Proposed media strategy
Team: Kyla Content, Tobi Adeyinka, Ciaran Timlin, Keri Kaleja, Adithi Nambi and Julia Herrera.